Bug Reports

should it be "Alternatively, you can copy the following code TO your authenticator app." To not From

I've been asked to update my CC Information; when I delete and re-enter the CC, I get prompted to send a text code to a phone number that does not appear on my Account Profile (only one phone number is editable, and that wasn't the one shown). You have some kind of programming bug in your system. As a result, there is no CC on my account, so auto-renew will likely fail. Fix your system.

The auto renew didn't work in August. Ten domains were due and now they are gone and on sale else where. I'd had some of these since 2007 on Godaddy but moved them to Moniker last year. This is terrible.

My auto renewal didn't work (it did in the past) I didn't see a paypal option either. Neither my domain name or my email allowed me to sign in. Is my ID # considered my username? I find this site confusing. Make it make sense.

I had to update my credit card so the auto-renew option did not go through. I made a payment with PayPal of $50.00 since I could not find the price to renew anywhere. I just looked up my account again and is shows a balance of $45.01. I finally found the renewal per year is $14.99. So I don't know why the balance is $45.01 when I paid $50 and the price per year is $14.99. I have paid at least 3 years in advance. The payment section is sadly hard to use. The instructions for renewal are not sufficient.

It is too slow and not user friendly. I decided to move all my domains. You have redesigned the website but it never help us. The previous design was basic but was fast and user friendly. Good bye!